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Group Consensus in Business Process Modeling: A Measure and Its Application

Group Consensus in Business Process Modeling: A Measure and Its Application

Peter Rittgen
Copyright: © 2013 |Volume: 9 |Issue: 4 |Pages: 15
ISSN: 1548-3673|EISSN: 1548-3681|EISBN13: 9781466635944|DOI: 10.4018/ijec.2013100102
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MLA

Rittgen, Peter. "Group Consensus in Business Process Modeling: A Measure and Its Application." IJEC vol.9, no.4 2013: pp.17-31. http://doi.org/10.4018/ijec.2013100102

APA

Rittgen, P. (2013). Group Consensus in Business Process Modeling: A Measure and Its Application. International Journal of e-Collaboration (IJeC), 9(4), 17-31. http://doi.org/10.4018/ijec.2013100102

Chicago

Rittgen, Peter. "Group Consensus in Business Process Modeling: A Measure and Its Application," International Journal of e-Collaboration (IJeC) 9, no.4: 17-31. http://doi.org/10.4018/ijec.2013100102

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Abstract

Consensus is an important measure for the success of any business process modeling effort. Although intensively studied in the general literature on group processes, consensus has hardly been considered in business process modeling and never seriously measured. The author defines consensus as the level of agreement of group members’ views on the process and introduce business process similarity as a proxy. The author validates the measure by comparing it to an existing self-reported measure of consensus. The author then uses this measure to inform and guide the process of modeling.

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