Call for Chapters: Challenges and Opportunities for Transportation Services in the Post-COVID-19 Era


Giuseppe Catenazzo, ICN Business School, France

Call for Chapters

Proposals Submission Deadline: April 21, 2021
Full Chapters Due: August 19, 2021
Submission Date: August 19, 2021


The spread of the COVID19 pandemic has plunged passengers’ transportation services. Travel restrictions and lack of passengers reduced operations substantially. Several staff members have been laid-off or sacked, while others turned to other industries. On the other hand, new competitors, e.g. new airlines or train operating companies (in Europe), are about to join the marketplace. As mass vaccinations kicked-off (at a different speed) worldwide, movement restrictions will disappear seemingly in the months to come. What are the challenges, and how to cope with them in such a post-pandemic world? Moving into the post-COVID19 era should also consider consumers’ enhanced environmental concerns. The answers to these and further questions make the main takeaways from this future edited book.


This edited book has two primary goals: First, to provide a timely contribution to transportation management. Providers of passengers’ transportation services like airlines, train operating companies, coaches, ferries, taxis and more have suffered dramatically from the widespread COVID19 pandemic. The selected chapters will explore the challenges and the new directions to match travellers’ needs in a post-COVID19 era. Secondly, this edited book illustrates several methodological applications in transportation to inspire scholars to further their efforts in boosting the design and use of sustainable mobility. Out of several investigation areas, priority will go to empirical-based studies to encourage clients favouring green transportation services. Practitioners and students will also benefit from the insights provided in this book: From a practical standpoint, transportation managers will find examples and ideas grounded on strong theoretical foundations to innovate and cope with challenges. Next, students will get a global picture and the necessary tools for a critical understanding of the issues and challenges for passengers’ transportation services in a post-COVID world.

Target Audience

The audience for this book is potentially vast. Hopefully, both scholars and students will find it valuable for their research/teaching&learning. Next, the timely themes and analyses in this collective book will help practitioners in several fields: Transportation service managers will find great food-for-thought. Analysts and decision-makers in neighbouring areas such as governmental/public management will find it interesting to guide them to overcome challenges in their respective fields.

Recommended Topics

Chapters include a well-tuned blend of empirical studies, conceptual and methodological contributions in transportation services in a post-COVID19 world. These will include but not limited to:

- Airport management
- Airlines management
- Train operating companies
- Coach services
- Service quality
- Satisfaction
- Recovery management
- Loyalty
- Research methodology
- Sustainable transportation
- Green resilience
- Human resources management
- Customer relationship management
- Human capital development
- Best practices

Submission Procedure

Researchers and practitioners are invited to submit on or before April 21, 2021, a chapter proposal of 1,000 to 2,000 words clearly explaining the mission and concerns of his or her proposed chapter. Authors will be notified by May 5, 2021 about the status of their proposals and sent chapter guidelines.Full chapters are expected to be submitted by August 19, 2021, and all interested authors must consult the guidelines for manuscript submissions at prior to submission. All submitted chapters will be reviewed on a double-blind review basis. Contributors may also be requested to serve as reviewers for this project.

Note: There are no submission or acceptance fees for manuscripts submitted to this book publication, Challenges and Opportunities for Transportation Services in the Post-COVID-19 Era. All manuscripts are accepted based on a double-blind peer review editorial process.

All proposals should be submitted through the eEditorial Discovery® online submission manager.


This book is scheduled to be published by IGI Global (formerly Idea Group Inc.), an international academic publisher of the "Information Science Reference" (formerly Idea Group Reference), "Medical Information Science Reference," "Business Science Reference," and "Engineering Science Reference" imprints. IGI Global specializes in publishing reference books, scholarly journals, and electronic databases featuring academic research on a variety of innovative topic areas including, but not limited to, education, social science, medicine and healthcare, business and management, information science and technology, engineering, public administration, library and information science, media and communication studies, and environmental science. For additional information regarding the publisher, please visit This publication is anticipated to be released in 2022.

Important Dates

April 21, 2021: Proposal Submission Deadline
May 5, 2021: Notification of Acceptance
August 19, 2021: Full Chapter Submission
October 17, 2021: Review Results Returned
November 28, 2021: Final Acceptance Notification
December 12, 2021: Final Chapter Submission


Giuseppe Catenazzo
ICN Business School, France


Business and Management; Education; Environmental, Agricultural, and Physical Sciences; Media and Communications; Social Sciences and Humanities
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