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The globalized advancements of the business and technological markets in Asia continue to have an international and interdisciplinary effect on economies around the world. Business, Technology, and Knowledge Management in Asia: Trends and Innovations highlights the efforts and developments in the...

Technology is a key driver behind the effects of contemporary globalization on business and other organizations worldwide. Understanding this phenomena in connection with the impact of cultural variations can help improve business and product life cycles in an era in which corporate capital and...

As a result of globalization, many firms have begun to compete on a worldwide basis. This situation has led Human Resources Management (HRM) to gain more importance in the global arena and “international HRM” field. Over the past few decades, international HRM has gained considerable attention from...

This chapter develops earlier work in the field by Ozbilgin and Tatli (2008) and uses examples of three countries–the USA, South Africa, and Norway–to illustrate the complexity of managing diversity across national borders. Key challenges of international diversity management are highlighted. These...

Organizations have started to compete in a challenging and competitive environment with the effects of globalization. In today’s world, organizations must manage many environmental factors. Technological developments are one of those factors to which organizations must manage and adapt themselves to...

The purpose of this chapter is to empirically examine firms’ internal and external factors that can affect their foreign market mode choice. The model is comprised of internal factors such as control, domestic business experience, and industry type; and external factors in terms of culture of foreign...

In the advertising research literature, polysemy is defined as different interpretations for the same advertising message. The multiple ad-interpretations can be attributable to complexities and diversities in culture and/or consumers’ own demographics, perceptions, attitudes, lifestyles, values...

Two significant trends have been gaining momentum in software development: the utilization of Agile development methodologies, and the continuing trend of companies to outsource development work offshore. These two trends have changed the way companies develop software and business applications. This...

This chapter portrays a quantitative framework regarding entry mode choice and ownership structures by measuring performance under given ownership structures as the degree of efficiency in technology transfer, and knowledge exchange in the form of a residual productivity growth variable. This method...

This chapter presents a preliminary understanding of cross-cultural challenges and synergistic experiences of multicultural students engaged in Global Virtual Teams (GVTs). In this case study, we introduce the GVT structure as a novel learning platform which utilizes Computer Mediated Communication...

An Industrial and Organizational (I/O) psychologist is commonly referred to as an I/O practitioner and as an I/O consultant. I/O psychology is the branch of psychology concerned with the application of psychological principles in the workplace. To practitioners, I/O psychology is the application or...

Many industries have observed the rise of Virtual Teams (VTs) as highly productive team structures taking advantage of members scattered around the globe while being able to accomplish assigned tasks by communicating through internet based technologies. Nonetheless, the looked-for achievable gains of...

Field experts take numerous approaches to modeling how culture influences groups in dealing with interpersonal conflict and its dynamics. Researchers investigate cultural traits that may predict a range of cultural conflict behaviors. In addition, anecdotal evidence shows that researchers continue to...

Knowledge Management (KM) is an organization-wide, strategic change management initiative dealing with people, processes, and Information Communication Technology (ICT) to achieve a competitive advantage through learning, productivity improvement, and innovation. Based on the current literature review...

With the increasing globalization of the business world, websites have become ever more important tools in international business. After the invention of websites, researchers have begun to analyze the websites as they have for traditional communication channels. Websites, as the communication medium...

This chapter presents a conceptual discussion about investigating management issues relating to global business operations. Current global business operations provide an opportunity to conduct Ex Cultura research. This term represents the situation where researchers conduct investigations beyond their...

As an emerging market, global business is of greatest importance in Colombia and several efforts are implemented to keep up with the international competitive environment. However, these efforts should be accompanied with the development of entrepreneurial capabilities in a wide range of ambits, among...

Outsourcing is a widespread practice in the modern global economy, with decisions motivated by expectation of various advantages of which cost reduction is often the primary factor. Recent trends have been towards Business Process Outsourcing (BPO) and offshore outsourcing, and more recently Knowledge...

Managerial Communication today is an integral component of many business related disciplines (strategic management, leadership, strategic marketing, business ethics, etc.). However, within the context of global business management, Managerial Communication follows under the broad umbrella of “Business...

Transnational communication is a natural effect escorting activities of research teams throughout the world. We understand this phenomenon not as a new-born process mediated by technologies, but the process of cross-border dissemination of opinions, information, ideas, and toolkits. We also recognize...

This study compares students’ cultural influence on global assessment of higher education service quality. In particular, this study surveyed the full-time students (that is at least 24 credit points of study in a semester) studying at the Central Queensland University (CQU), Australia. CQU has ten...

The purpose of this chapter is to address the extent to which quality management is “culture-specific.” The chapter presents the results of a survey administered across 21 countries that seeks to examine quality priorities and practices by adopting the Global Leadership and Organizational Behaviour...

Information technology plays a significant role in tourism, but mainly as an informational tool. Ideally, the information search process on the Internet should try to encourage consumers to book and purchase travel services and products prior to leaving for their vacation, but cultural differences in...

The present chapter explores the internationalization process of Italian SMEs in the Chinese market, focusing on entry and distribution choices, in the framework of facilitating factors and perceived difficulties. The following main research questions were formulated: how do Italian SMEs enter the...

Customer Relationship Management or CRM is an enterprise-wide initiative which belongs to all areas of an organization. It reflects the comprehensive strategy and process of acquiring, retaining, and partnering with selective customers to create superior value for the company and the customer. In the...