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Much has been written about how organizations create and exchange knowledge to achieve a competitive advantage. To date, most researchers have concentrated on the present and how organizational leaders may use knowledge to create value today. However, there exists a need in literature for research...

Service organizations and enterprises have the dual challenge of embracing externally-driven variation while simultaneously evolving the enabling of information technology operations and systems. The co-engineering method provides a powerful tool for interdisciplinary decision-making necessary for...

Popular among online shoppers, comparison-shopping provides a new sales channel for small to medium enterprises to contend with brand name vendors. Comparison-Shopping Services and Agent Designs provides a collection of comprehensive research articles on the rising demand for more informative consumer...

Customer knowledge is becoming the new competitive asset in e-business that enables companies to serve each customer in his or her preferred way, and to nurture profitable and durable customer relationships. As companies grow and interact with more and more customers through increasingly diverse media...

The provision of services on the Internet has expanded the field of e-banking to reach all major banks around the world. E-Banking Management: Issues, Solutions, and Strategies focuses on human, operational, managerial, and strategic organizational issues in e-banking. A cutting-edge reference source...

Managers today are experiencing an increased focus on emergent collaborative technologies designed to enable virtual organization users to share resources and accomplish complex tasks better. Grid Technology for Maximizing Collaborative Decision Management and Support: Advancing Effective Virtual...

Business managers are striving to move toward process-centric organizations, but the challenge remains in ensuring adoption of a business process culture. The Handbook of Research on Business Process Modeling aids managers in the transformation of organizations into world-class competitors through...

As career and technical education continues to evolve, technology applications are rapidly becoming vital instruments for instructional training and valuable learning tools for the overall enhancement of student experience. The Handbook of Research on E-Learning Applications for Career and Technical...

Digital advancements and discoveries are now challenging traditional human resource management services within businesses. The Handbook of Research on E-Transformation and Human Resources Management Technologies: Organizational Outcomes and Challenges provides practical, situated, and unique knowledge...

The concepts of knowledge management and knowledge-intensive work have been developing for quite a while as one of the most critical components to organizational success. Despite its importance across the globe, there has never been a truly international resource to address the issues, trends, and...

Systems planning and management have become increasingly important in the digital economy with new technologies having significant implications for corporate strategies. The Handbook of Research on Technology Project Management, Planning, and Operations provides comprehensive coverage of information...

Telecommunications planning and management has become increasingly important in this digital economy as significant implications for corporate strategies are constantly being developed. As these technologies continue to evolve and become key strategic assets in business organizations, researchers...

Important investments of the past several years have greatly contributed to the study of city marketing. Nevertheless, there is still an important tool brought about by the new era which remains unexplored; the new information and communication technologies -- in particular, the Internet. Information...

Globalization has pushed the use of technology in business with advancing information and communication technology becoming a key factor in the future development of the retailing industry. Technology applications have significantly contributed to the exponential growth and profits of retailing...

E-business standards can better adapt to the changing needs of tomorrow's networked organizations by applying information communication technologies today. Information Communication Technology Standardization for E-Business Sectors: Integrating Supply and Demand Factors studies aspects affecting...

The expectations of citizens in delivery of services by government institutions have increased over the last decade. Although, governments all over the world are involved in transforming methodologies and processes to satisfy their stakeholders, still there are problems which are causing distress and...

These days, companies require deep understanding of the key elements of intellectual capital that drive value in order to achieve a competitive advantage for the organization. Knowledge Ecology in Global Business: Managing Intellectual Capital provides fresh ideas on how intellectual capital through...

Mobility and ubiquity are among the most important technological and market trends of the 21st century due to the wide deployment of wireless data communication networks and the explosive growth of mobile users. Mobile and Ubiquitous Commerce: Advanced E-Business Methods advances the understanding of...

Contemporary digital tools have revolutionized the storing, transfer, and processing of information management. Open Information Management: Applications of Interconnectivity and Collaboration provides a practical-level reference discussing the impact of emerging trends in information technology...

Organizational cognition concerns the processes which provide agents and organizations with the ability to learn, make decisions, and solve problems. Organizational and Technological Implications of Cognitive Machines: Designing Future Information Management Systems presents new challenges and...

Recent technological advancements in data warehousing have been contributing to the emergence of business intelligence useful for managerial decision making. Progressive Methods in Data Warehousing and Business Intelligence: Concepts and Competitive Analytics presents the latest trends, studies, and...

The explosive expansion of the Internet has led to dramatic shifts in the methodology of conducting business, allowing for instantaneous communication and activities. Proliferation of the Internet Economy: E-Commerce for Global Adoption, Resistance, and Cultural Evolution provides deep insight into the...

Commercial systems built today are increasingly using XML technologies for storing any amount of text or data. Services and Business Computing Solutions with XML: Applications for Quality Management and Best Processes collects the latest research for academicians and practitioners that describes the...

While much has been written about strategic information systems planning, the integration of strategic planning with portfolio management has been ignored, leaving the potential benefits of their combined approach to planning yet to be explored. Strategic Information Technology and Portfolio Management...

Ubiquitous commerce (u-commerce) creates a dynamic convergence of the physical and digital, producing Web-based wireless and next-generation technologies in ways that generate new levels of convenience and value for buyers and sellers. Ubiquitous Commerce for Creating the Personalized Marketplace...