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Process improvement, a key element of the most influential management movements in the 1980s and 1990s, can itself be considerably improved by the use of information technology. Distributed and asynchronous group support systems, such as e-mail, computer conferencing and the World Wide Web are like to...

Headlines in most daily publications decry the need for new approaches to managing the ever-evolving information technology market. Organizational leaders and researchers alike are challenged to identify, develop and implement innovative concepts and practices to make organizations more effective....

The Internet and its different tools have brought momentous changes in the way people think, create, store, disseminate and acquire knowledge. Easier access to Internet information resources, the ability to find timely information from different sources such as online databases, and instantaneous...

In every discipline, some of the most powerful tools in the hands of educators, researchers and managers are documented cases based on real life experiences of others. This is particularly true for IT implementation and implications. These documented cases are tremendous sources of knowledge, ideas...

Software Process Improvement (SPI) efforts are being undertaken by organization of all types and sizes as they attempt to deal with the challenges of quality, complexity and competitiveness. Software process improvement efforts rely on the successful integration of many technical, organizational and...

Truly meaningful implementation and management of Computer-Based Information Systems (CBIS) diffusion carry many apparent challenges and risks. Technical, sociopolitical, economic and cultural risks and conflicts, which hinder this diffusion, can be resolved, but only through management tools such as...

The evaluation of information systems in developing countries has gained considerable interest among academics, consultants and practitioners. Despite this emerging interest, there is not much helpful literature on the evaluation of information systems in developing countries, and the many issues and...

In the last decade, information technology (IT) has advanced so rapidly and its impact has become so pervasive that it is necessary to revisit the issues and challenges arising from its diffusion and application. According to a recent United Nations report, the increase in power and functionality of IT...

Written by noted academics and public administration practitioners, this anthology covers the management of public information technology, focusing on its politics, organizational change, policy evolution, investment management, access, privacy and other administrative issues. Additional topics include...

It is broadly agreed that the developments in the data management field have been dramatic during the last several years. This explosive growth is a result of the widespread research and development activity among professionals in data management. Current Trends in Data Management Technology reports on...

It would seem that business investment in information technology (IT) is at root no different from business investment in anything else. After a careful consideration of the costs of the investment and its anticipated benefits, a decision is made as to whether the benefits of the investment outstrip...