Return Policy (IGI Global Online Bookstore Purchases Only)

IGI Global accepts returns for website orders when prior authorization is provided. Returns must be authorized within 7 days of the purchase date (within 14 days for international customer). For your protection, book product should be sent by a traceable method (i.e., UPS, FedEx, or USPS return receipt) in case proof of return is required. Products must be in salable condition and returned to the warehouse specified on the invoice/packing slip contained in your shipment. IGI Global is not responsible for any return shipping charges. No refunds will be provided for electronic products purchased on our website.

Returns for Reseller or Distributor accounts will be in accordance with their respective agreement with IGI Global.

Please contact customer service at cust@igi-global.com or (717) 533-8845 x100 for return authorization inquiries.