Beyond the Crossroads: Transforming Research Support Services at Te Herenga Waka Library

Trish Wilson (Te Herenga Waka, Victoria University of Wellington, New Zealand), Aubrey Kirkpatrick (Te Herenga Waka, Victoria University of Wellington, New Zealand), Katy Miller (Te Herenga Waka, Victoria University of Wellington, New Zealand), and Marcus R. Harvey (Te Herenga Waka, Victoria University of Wellington, New Zealand)
Copyright: © 2021 |Pages: 311
EISBN13: 9781799871514|DOI: 10.4018/978-1-7998-4546-1.ch013
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Abstract

The key strategic goal for research at Te Herenga Waka ‑ Victoria University of Wellington is to create a culture of ambitious research for transformative impact. To support this goal, a library restructure and investment in library teams supporting research has enabled a detailed understanding of the university's research output and how to increase its visibility. New working relationships and clearly defined research initiatives have demonstrated the diverse value of the library. New services and tools are outlined that help create value for schools, academics, and postgraduates; benchmark university performance; develop tailored services; enhance research profiles; and foster collaboration. Challenges and opportunities remain, including developing a university policy to support open access (OA) research and a new OA research repository to aid the promotion of, and access to, university research. The library continues to change perceptions of its services and works collaboratively to enhance individual and university research reputations.
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