“But I Know How to Google”: Motivating Volunteers in an Information Literacy Module

Kirsten Hostetler (Old Dominion University, USA) and Kim Pinckney-Lewis (Old Dominion University, USA)
Copyright: © 2020 |Pages: 333
EISBN13: 9781799817536|DOI: 10.4018/978-1-7998-0054-5.ch016
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An up-front analysis is crucial to ensuring a need is learning-related and the resulting intervention actually meets that need for learners. The current case study explores how two instructional designers adopted a systems approach for their performance analysis, with a major focus on learner analysis as a means to understand the underpinnings of the social system within the client organization, which more clearly revealed potential motivations of the learners. As a result, the two designers delivered an eLearning module that 1) combats an actual gap in knowledge and skill, 2) is relevant to the intended audience, and 3) is compatible with the organizational culture and infrastructure.
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