A Conversation Approach to Electronic Collections Development Within University Libraries

Rocci Luppicini (University of Ottawa, Canada) and Laura Bratanek (University of Ottawa, Canada)
Copyright: © 2010 |Pages: 49
EISBN13: 9781609603502|DOI: 10.4018/978-1-61520-869-2.ch003
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Electronic collections development within university libraries is transforming university research and academic life. This case explores the topic of electronic collections development within university libraries from a student perspective. By mobilizing Conversation Theory (CT) and a conversational modeling framework, a case on electronic collections development is presented that utilizes research literature and focus group discussion data derived from undergraduate students within a large urban university. Findings reveal student perspectives and factors affecting students’ stances towards current and future electronic collections development trends. In addition, the findings indicate a variety of conversation modeling strategies are used by students in fostering perspective sharing and mutual understanding about electronic collections development. This case sheds light on electronic collections development from a student perspective and offers recommendations on how to use conversation modeling to leverage mutual understanding and consensual decision-making in contexts where communication gaps surrounding technology and its use in society exist.
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