Decision Point: IT Infrastructure Mismatch

Susan Codone (Mercer University, USA)
Copyright: © 2009 |Pages: 30
EISBN13: 9781615206629|DOI: 10.4018/jcit.2009070102
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In the defense industry, quality training is key to the military success of our troops. Increasingly, more training is developed for delivery in an online format, as “e-learning”?a convenient and cost-effective alternative to instructor-led training. With a learning management system such as the U.S. Navy uses, courses developed by contractors are posted into its database and accessed by naval users across the world. The Defense Source Company is an industry leader in defense products and services, including training. There are two divisions that provide such training, but there are differences in orientation and infrastructure that muddy the situation when developing training. This case provides an overview of this defense contractor with two related divisions that both offer similar resources. Readers are challenged to understand the infrastructure resources of both divisions and to decide what should be done with them for the ultimate success of the company.
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