Enabling Quality Assurance Analytics through the Use of Information Systems: The Case of a Juice Manufacturing Company

Au Vo (Claremont Graduate University, Claremont, CA, USA) and Rahul Bhaskar (California State University, Fullerton, CA, USA)
Copyright: © 2014 |Pages: 13
EISBN13: 9781466665248|DOI: 10.4018/jcit.2014010101
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The juice manufacturing industry is a nascent industry. The increased pace of life and focus on a healthy life style has given rise to the industry. Orange Juice Company (OCJ), based in California, is one of the leading juice co-packers in the nation. However, despite their excellence in manufacturing, their technology adoption is behind that of their competition, especially in quality assurance. Because quality assurance plays an essential part in their businesses, they want to improve the processes by digitization and enable quality assurance analytics. They hope that by investing in quality assurance, they would be able to gain competitive advantage in juice manufacturing.
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