An Example of Defining Patient Compliance

Christiana Petrou (University of Louisville, USA)
Copyright: © 2010 |Pages: 217
EISBN13: 9781609603045|DOI: 10.4018/978-1-61520-723-7.ch009
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This case examines the issue of compliance by patients at the University of Louisville School of Dentistry (ULSD). The focus is defining compliance and constructing a measurement scale. Confidence interval estimation and bootstrapping were explored to assist with the allocation of patients to compliance levels. Patients who were within the 95% confidence interval of the median for visit intervals at least 80% of the time were defined as fully compliant, with decreasing levels of compliance as the percentage decreases. Research on compliance has developed over the past few years, but a lot of work still needs to be done. A new measure of compliance could assist in understanding the patients’ needs and concerns other than the obvious financial, fear and psychological reasons as well as shedding some light on the way dentists operate and how that affects compliance. A new way of defining and measuring compliance is proposed in this research study.
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