Factors that Contribute to Students’ Course Satisfaction While Attending Online or Distance Learning Courses

Dinah A. Esquivel (Esquivel Consulting LLC, USA)
Copyright: © 2014 |Pages: 139
EISBN13: 9781466650879|DOI: 10.4018/978-1-4666-4482-3.ch010
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This case analyzed what factors contribute to students’ satisfaction levels in online classes, and how the instructors’ nonverbal immediacy impacts those factors. Surveys were administered to participants that have taken a minimum of one online course. Data was analyzed to identify the specific factors that positively and negatively impact student satisfaction levels.
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