Fuzzy Decision Support System to Enhance Productivity in Indian Coal Mining Industry

Gopal Singh (Central Coalfields Limited, Ranchi, India), Kuntal Mukherjee (Birla Institute of Technology Mesra, Ranchi, India), Alok Kumar Singh (Central Coal Field Limited, Ranchi, India), and Amar Nath Jha (Birla Institute of Technology Mesra, Ranchi, India)
Copyright: © 2017 |Pages: 59
EISBN13: 9781522533573|DOI: 10.4018/jcit.2017010105
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Coal powers the Indian economy. Over 70% of the entire power generated in the country is coal based. Coal India produces over 84% of the entire country's coal. As coal mining is a capital intensive industry, it is important to maximize productivity. This paper explores how adoption of “Kayakalp” Model of e- governance in CCL, a subsidiary of Coal India, resulted in complete transformation of the company in terms of production and productivity. The fuzzy based decision support system has investigated this fact.
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