ICT and Web 2.0 Technologies as a Determinant of Business Performance

Tanja Arh (Jožef Stefan Institute, Slovenia), Vlado Dimovski (University of Ljubljana, Faculty of Economics, Slovenia), and Borka Jerman Blažic (Jožef Stefan Institute, Slovenia)
Copyright: © 2011 |Pages: 77
EISBN13: 9781609606466|DOI: 10.4018/978-1-60960-015-0.ch005
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Abstract

This chapter aims at presenting the results of an empirical study, linking the fields of technology-enhanced learning (TEL), Web 2.0 technologies and organizational learning, and their impact on the financial and non-financial business performance. The chapter focuses on the presentation of the conceptualization of a structural model that was developed to test the impact of technology-enhanced learning and Web 2.0 technologies on the organizational learning and business performance of companies with more than 50 employees. The paper provides detailed definitions of technology-enhanced learning, Web 2.0 technologies and technical terms related to it, its scope and the process of organisational learning, as well as a method for business performance assessment. Special attention is given to the findings related to the observed correlations between the aforementioned constructs. The results of the study indicate a strong impact of ICT and technology-enhanced learning on organizational learning and the non-financial business performance.
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