ICTs for Improved Service Delivery: A Case of Smart Switch Card of the Social Safety Nets Programs in Botswana

Keba Hulela (Botswana College of Agriculture, Botswana)
Copyright: © 2012 |Pages: 145
EISBN13: 9781466602243|DOI: 10.4018/978-1-60960-117-1.ch013
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The adoption of ICT smart switch cards in Botswana as a new strategy is to offset the socio-economic constraints experienced by the vulnerable people in the society. This chapter provides background of UEPS ICT smart switch card, setting-the-stage, project overview, challenges, and further readings on similar themes related to ICT usage in the social program.
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