Individual, Organizational, and Technological Barriers to EHR Implementation

Matthew J. Wills (Indiana University East, USA)
Copyright: © 2013 |Pages: 54
EISBN13: 9781466641372|DOI: 10.4018/978-1-4666-2671-3.ch002
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This case examines the adoption and implementation of an electronic health record in a regional medical center in Midwest, USA. A background of the organization is provided, including a discussion of the organization’s inception, financials, and organizational structure. A brief literature review of technology adoption, use, and performance is presented, followed by a discussion of data analysis techniques and results. A detailed overview of specific technology, management, and organizational concerns is presented along with challenges and solutions. The objective of this case is to highlight the challenges and opportunities during electronic health record adoption and implementation. The hope is that educators and students alike will appreciate the complexity of health information technology adoption and implementation through specific examples of challenges and solutions. While the information contained in this case is indeed specific to one organization in the USA, the lessons learned are broadly applicable to healthcare organizations throughout the world.
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