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Lessons Learnt From ERT: An EAP Case Study at a Japanese University

Bjorn Fuisting (Ritsumeikan University, Japan), Louis Lafleur (Ritsumeikan University, Japan), Robert Andrews (Ritsumeikan University, Japan), Trevor Raichura (Ritsumeikan University, Japan), and William Fusco (Ritsumeikan University, Japan)
Copyright: © 2022 |Pages: 131
EISBN13: 9781668476093|DOI: 10.4018/978-1-6684-4148-0.ch005
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Abstract

This study gauges student satisfaction in EAP courses delivered via Emergency Remote Teaching (ERT) in the Fall semester in 2020 during the COVID-19 pandemic using data from 529 Japanese university students' questionnaire responses. It follows up from a similar study conducted during the Spring semester and sought to determine whether changes to the method of teaching based on the Spring feedback resulted in better student experiences of ERT. Students evaluated modes of teaching (on demand, livestream, and mixed), various online tools (learning management system [LMS], teacher-created videos, Google Forms, Flipgrid, vocabulary software, Edmodo, and Zoom) and rated their overall satisfaction with online English classes. This chapter includes a background on the response to COVID-19 in Japan and how it shaped higher education, a summary of the Spring semester student experience, and the results of the questionnaire, which showed that students had a far higher overall satisfaction with ERT courses in the Fall semester.
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