Managing the Replacement of Legacy HR System

Nabil Ghalib (Business International Group, UAE)
Copyright: © 2013 |Pages: 285
EISBN13: 9781466629035|DOI: 10.4018/978-1-4666-2220-3.ch014
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Application software projects have always been viewed as a massive challenge by companies, particularly when it comes to replacing legacy in-house developed systems with package solutions. Challenges start by the resentment to change typically demonstrated by a good percentage of the user community, followed by the many pitfalls encountered due to the changes that are included / excluded while the project progresses with user hesitance to accept the new system. The project had many challenges that are not typical of a properly managed one and to make matters worse, it had challenges that were related to poor priority settings that were attached to some non-professional aspects. Cultural issues came as a bonus in this project. The challenges and the counter measures taken to ensure the timely delivery of the project with minimum damage possible will be addressed as the chapter progresses, reflecting on how the objective shifted towards the end of its life to a win/win scenario.
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