Project Management, Complexity and Creativity

Herbert Thomas (University of Canterbury, New Zealand) and Jessica Hollis (University of Canterbury, New Zealand)
Copyright: © 2013 |Pages: 205
EISBN13: 9781466648425|DOI: 10.4018/978-1-4666-4237-9.ch011
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This case involves the implementation of an automated capture solution, aimed at replacing a manual lecture capture service at the University of Canterbury in New Zealand. The implementation of such a solution, within a very short timeframe and subject to a constrained budget, was necessitated by a significant change in lecturer-student interaction brought about by a devastating earthquake and associated aftershocks. In consequence, recently adopted project management methodology at the institution had to be amended in order to incorporate software selection processes under way at another institution. The university project management approach (based on Prince 2 project management philosophy) includes an exhaustive comparison of software packages, based on detailed “Request for Information” and “Request for Proposal” procedures. Severe time constraints forced the project team to omit these procedures by tapping into the same process at another university undergoing the same exercise. This was the only way in which the project could be completed within the proposed timeframe. Currently, the automated capture solution is being prepared for handover from the project manager to the institution in December 2012, as planned.
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