Reality of Change

Flair J. Karaki (Al-Quds Open University, Palestine)
Copyright: © 2014 |Pages: 356
EISBN13: 9781466659162|DOI: 10.4018/978-1-4666-5067-1.ch019
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The purpose of this case is to describe the challenges an organization faces when a situation arises that forces it to make changes, and to illustrate possible strategies employed to manage the potential change. Vision University, decided to introduce a specialized Information System in its departments using simple computer forms. The decision was not the only one the university made to improve how the institution operates. In order to facilitate needs of the human resource department affairs, the President of the university welcomed the installation of a Human Resource Information System (HRIS). During the design and implementation of the HRIS project, resistance to the new system surfaced and continued after the completion of the project. Vision University found the resistance unfounded on the grounds that the benefits outweigh the difficulties and the employees would eventually grow accustomed to the new system.
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