Supply Chain Management for NGOs: Case Study of Akshaya Patra Foundation

Sumeet Gupta (Shri Shankaracharya Institute of Technology and Management, India), Sanjib Pal (Shri Shankaracharya Institute of Technology and Management, India) and Saket Ranjan Praveer (Shri Shankaracharya Group of Institutions, India)
Copyright: © 2012 |Pages: 347
EISBN13: 9781466617124|DOI: 10.4018/978-1-4666-0065-2.ch015
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This chapter documents the supply chain management practices at The Akshaya Patra Foundation (TAPF), a not-for-profit organization, which began operations in June 2000 by feeding 1500 children in 5 schools in Bangalore (Massachusetts Medical Society, n.d.). On November 28, 2001 the Supreme Court of India passed an order which mandated that: “A cooked mid-day meal is to be provided in all the government and government-aided primary schools in all the states.” Akshaya Patra was called in to give testimonies to the Supreme Court in order to implement the mandate. With the partnership of the Government of India and various State Governments as well as the generosity of thousands of supporters, it has grown from a small endeavor to a mammoth force that stretches across the country. Now Akshaya Patra is the world’s largest Non-Governmental Organization, providing a free midday meal to 1.2 million underprivileged children in India (Akshaya Patra India, n.d.). It houses one of the finest technologies, and its kitchen operations are exemplary. The case specifically discusses its operations in Bhilai (Chhattisgarh State), India’s Steel City, where it provides free meals to around 31,768 children in about 156 schools around Bhilai.
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