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Transaction Processing An Industry Performance Analyser for Tourism (IPAT): Introducing an Information System into a Diverse Industry in Australia's Capital Territory

Dean Carson (Charles Darwin University, Australia) and Fiona Richards (Charles Darwin University, Australia)

EISBN13: 9781605665825|DOI: 10.4018/jcit.2007010101

OnDemand Chapter PDF Download Download link provided immediately after order completion

Abstract

IPAT is a web based application allowing tourism businesses to enter monthly performance data and to quickly download reports comparing their performance with other tourism businesses across a range of sectors. This case emphasises the benefits of keeping the design of applications as simple as minimum specifications allow, and the value of documentation in ensuring that projects survive changes in staffing and management.

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Transaction Processing An Industry Performance Analyser for Tourism (IPAT): Introducing an Information System into a Diverse Industry in Australia's Capital Territory

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