E-QUAL: A Proposal to Measure the Quality of E-Learning Courses

Abstract

This chapter presents a method to measure the quality of e-learning courses. An introduction is first presented on the problematics of quality in e-learning emphasizing the importance of considering the learners’ needs in all the development and implementation stages. Next several projects are mentioned, which are related to quality in e-learning, and some of the most important existing models are described. Finally, a new proposal is presented, the e-Qual model, which is structured into four areas: learning contents, learning contexts, processes, and results. With this chapter, the authors aim, not only to draw the attention to this complicated issue but above all to contribute to a higher credibility of e-learning proposing a new model that stands out for its simplicity and flexibility for analyzing different pedagogical models.