Welcome to the InfoSci Platform
Reference Hub5
The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey

The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey

Yueping Zheng, Aroon P. Manoharan
Copyright: © 2016 |Volume: 3 |Issue: 4 |Pages: 9
ISSN: 2334-4520|EISSN: 2334-4539|EISBN13: 9781466693999|DOI: 10.4018/IJPADA.2016100101
Cite Article Cite Article

MLA

Zheng, Yueping, and Aroon P. Manoharan. "The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey." IJPADA vol.3, no.4 2016: pp.1-9. http://doi.org/10.4018/IJPADA.2016100101

APA

Zheng, Y. & Manoharan, A. P. (2016). The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey. International Journal of Public Administration in the Digital Age (IJPADA), 3(4), 1-9. http://doi.org/10.4018/IJPADA.2016100101

Chicago

Zheng, Yueping, and Aroon P. Manoharan. "The Influence of Government Capacity on E-Services Diffusion at Municipal Level in New Jersey," International Journal of Public Administration in the Digital Age (IJPADA) 3, no.4: 1-9. http://doi.org/10.4018/IJPADA.2016100101

Export Reference

Mendeley
Favorite Full-Issue Download

Abstract

The development of ICTs brings opportunities for governments to improve their services provision. Since early 2000, governments at all levels have increasingly enabled citizens to get e-services, or services online, which was the primary function of e-government. Although great progress has been made, studies indicate that e-services levels are still low and great variances exist. Previous research, that has explored the determinants of government performance on e-services, was often lacking an emphasis on government capacity. This study aims at examining the influence of government capacity (technical capacity, financial capacity, and administrative capacity) on e-services. With data from 146 municipalities in New Jersey, the research finds that government capacity, specifically administrative capacity, positively affects government performance in e-services.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.