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ICT and Web 2.0 Technologies as a Determinant of Business Performance

ICT and Web 2.0 Technologies as a Determinant of Business Performance

Tanja Arh, Vlado Dimovski, Borka Jerman Blažic
Copyright: © 2011 |Pages: 19
ISBN13: 9781609600150|ISBN10: 1609600150|ISBN13 Softcover: 9781609600167|EISBN13: 9781609600174
DOI: 10.4018/978-1-60960-015-0.ch005
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MLA

Arh, Tanja, et al. "ICT and Web 2.0 Technologies as a Determinant of Business Performance." Cases on ICT Utilization, Practice and Solutions: Tools for Managing Day-to-Day Issues, edited by Mubarak S. Al-Mutairi and Lawan Ahmed Mohammed, IGI Global, 2011, pp. 59-77. https://doi.org/10.4018/978-1-60960-015-0.ch005

APA

Arh, T., Dimovski, V., & Blažic, B. J. (2011). ICT and Web 2.0 Technologies as a Determinant of Business Performance. In M. Al-Mutairi & L. Mohammed (Eds.), Cases on ICT Utilization, Practice and Solutions: Tools for Managing Day-to-Day Issues (pp. 59-77). IGI Global. https://doi.org/10.4018/978-1-60960-015-0.ch005

Chicago

Arh, Tanja, Vlado Dimovski, and Borka Jerman Blažic. "ICT and Web 2.0 Technologies as a Determinant of Business Performance." In Cases on ICT Utilization, Practice and Solutions: Tools for Managing Day-to-Day Issues, edited by Mubarak S. Al-Mutairi and Lawan Ahmed Mohammed, 59-77. Hershey, PA: IGI Global, 2011. https://doi.org/10.4018/978-1-60960-015-0.ch005

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Abstract

This chapter aims at presenting the results of an empirical study, linking the fields of technology-enhanced learning (TEL), Web 2.0 technologies and organizational learning, and their impact on the financial and non-financial business performance. The chapter focuses on the presentation of the conceptualization of a structural model that was developed to test the impact of technology-enhanced learning and Web 2.0 technologies on the organizational learning and business performance of companies with more than 50 employees. The paper provides detailed definitions of technology-enhanced learning, Web 2.0 technologies and technical terms related to it, its scope and the process of organisational learning, as well as a method for business performance assessment. Special attention is given to the findings related to the observed correlations between the aforementioned constructs. The results of the study indicate a strong impact of ICT and technology-enhanced learning on organizational learning and the non-financial business performance.

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