Welcome to the InfoSci Platform
An Examination of Website Usability

An Examination of Website Usability

Louis K. Falk, Hy Sockel, Kuanchin Chen
Copyright: © 2009 |Pages: 6
ISBN13: 9781605660141|ISBN10: 1605660140|EISBN13: 9781605660158
DOI: 10.4018/978-1-60566-014-1.ch071
Cite Chapter Cite Chapter

MLA

Falk, Louis K., et al. "An Examination of Website Usability." Encyclopedia of Multimedia Technology and Networking, Second Edition, edited by Margherita Pagani, IGI Global, 2009, pp. 533-538. https://doi.org/10.4018/978-1-60566-014-1.ch071

APA

Falk, L. K., Sockel, H., & Chen, K. (2009). An Examination of Website Usability. In M. Pagani (Ed.), Encyclopedia of Multimedia Technology and Networking, Second Edition (pp. 533-538). IGI Global. https://doi.org/10.4018/978-1-60566-014-1.ch071

Chicago

Falk, Louis K., Hy Sockel, and Kuanchin Chen. "An Examination of Website Usability." In Encyclopedia of Multimedia Technology and Networking, Second Edition, edited by Margherita Pagani, 533-538. Hershey, PA: IGI Global, 2009. https://doi.org/10.4018/978-1-60566-014-1.ch071

Export Reference

Mendeley
Favorite

Abstract

Strictly speaking, the term Usability has evolved from ease of use to also include design and presentation aspects. A large amount of research has been conducted using this wider definition. These studies include everything from model development (Cunliffe, 2000), to personal self image on Web sites (Dominick, 1999), to the purpose of a Web site (Falk, 2000; Neilsen, 1999, 2000), and to Web site effectiveness (Briggs & Hollis, 1997; Fichter, 2005). Ultimately, these topics are related to Usability and the success that a Web site enjoys. The construct of Usability covers a range of topics. This article specifically addresses Web Usability from the perspective of how easy a system is to learn, remember, and use (Rosen, Purinton, & Lloyd, 2004). The system features should emphasize subjective satisfaction (Cheung & Lee, 2005), low error rate, and high task performance (Calongne, 2001). In this regard, Usability is a combination of the underlying (hypermedia) system engine and the contents and structure of the document, and how these two elements fit together (Lu & Yeung, 1998).

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.