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Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations

Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations

Jessy Nair, D. Bhanusree Reddy, Anand A. Samuel
Copyright: © 2018 |Pages: 13
ISBN13: 9781522522553|ISBN10: 1522522557|EISBN13: 9781522522560
DOI: 10.4018/978-1-5225-2255-3.ch260
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MLA

Nair, Jessy, et al. "Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations." Encyclopedia of Information Science and Technology, Fourth Edition, edited by Mehdi Khosrow-Pour, D.B.A., IGI Global, 2018, pp. 2975-2987. https://doi.org/10.4018/978-1-5225-2255-3.ch260

APA

Nair, J., Reddy, D. B., & Samuel, A. A. (2018). Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations. In M. Khosrow-Pour, D.B.A. (Ed.), Encyclopedia of Information Science and Technology, Fourth Edition (pp. 2975-2987). IGI Global. https://doi.org/10.4018/978-1-5225-2255-3.ch260

Chicago

Nair, Jessy, D. Bhanusree Reddy, and Anand A. Samuel. "Socio-Technical Change Perspective for ERP Implementation in Large Scale Organizations." In Encyclopedia of Information Science and Technology, Fourth Edition, edited by Mehdi Khosrow-Pour, D.B.A., 2975-2987. Hershey, PA: IGI Global, 2018. https://doi.org/10.4018/978-1-5225-2255-3.ch260

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Abstract

Organizations require to enhance their firm level resources to compete in turbulent business environment. Strategic application systems, such as an Enterprise Resource Planning (ERP) System is one such resource technology that centralizes the database of the organization to enable a seamless view of the organization. However, implementation of ERP systems in organizations has not been a success story for many. ERP systems implementation brings about large scale organizational change and hence it becomes essential for stakeholders to have a reference framework for planning for various dimensions of the organization. Hence this chapter applies a General Morphological Analysis(GMA) to identify the most suitable theory to analyse ERP implementation. Socio technical theory with Leavitt's diamond model was analysed as most appropriate since they are based on the of premises organizational change at firm level. Socio technical organizational change model will enable stakeholders to analyse resources required for core dimensions of the organization for ERP implementation.

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