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An Overview of Software Quality Concepts and Management Issues

An Overview of Software Quality Concepts and Management Issues

Alain April, Claude Y. Laporte
Copyright: © 2006 |Pages: 27
ISBN13: 9781591408574|ISBN10: 1591408571|ISBN13 Softcover: 9781591408581|EISBN13: 9781591408598
DOI: 10.4018/978-1-59140-857-4.ch002
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MLA

April, Alain, and Claude Y. Laporte. "An Overview of Software Quality Concepts and Management Issues." Measuring Information Systems Delivery Quality, edited by Evan Duggan and Johannes Reichgelt, IGI Global, 2006, pp. 28-54. https://doi.org/10.4018/978-1-59140-857-4.ch002

APA

April, A. & Laporte, C. Y. (2006). An Overview of Software Quality Concepts and Management Issues. In E. Duggan & J. Reichgelt (Eds.), Measuring Information Systems Delivery Quality (pp. 28-54). IGI Global. https://doi.org/10.4018/978-1-59140-857-4.ch002

Chicago

April, Alain, and Claude Y. Laporte. "An Overview of Software Quality Concepts and Management Issues." In Measuring Information Systems Delivery Quality, edited by Evan Duggan and Johannes Reichgelt, 28-54. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-857-4.ch002

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Abstract

This chapter introduces the generally accepted knowledge on software quality that has been included in the (SWEBOK) Software Engineering Body of Knowledge (ISOTR 19759, 2005). One chapter of the SWEBOK is dedicated to software quality (April et al., 2005). It argues that ethics play an important role in applying the quality models and the notions of cost of quality for software engineers. It also describes the minimal content required in a software quality assurance plan. Finally an overview of what to expect in the upcoming international standards on software quality requirements, which transcend the life cycle activities of all IT processes, is presented.

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