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Challenges of the Internationalization Process: A Case Study of a Knowledge-Intensive Service Company

Challenges of the Internationalization Process: A Case Study of a Knowledge-Intensive Service Company

Carolina Teixeira Carlos, Nicole Bento de Jesus, Raquel Nogueira Henriques, António Carrizo Moreira
Copyright: © 2021 |Pages: 18
ISBN13: 9781799843870|ISBN10: 1799843874|ISBN13 Softcover: 9781799864844|EISBN13: 9781799843887
DOI: 10.4018/978-1-7998-4387-0.ch004
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MLA

Carlos, Carolina Teixeira, et al. "Challenges of the Internationalization Process: A Case Study of a Knowledge-Intensive Service Company." Cases on Internationalization Challenges for SMEs, edited by António Carrizo Moreira, IGI Global, 2021, pp. 65-82. https://doi.org/10.4018/978-1-7998-4387-0.ch004

APA

Carlos, C. T., de Jesus, N. B., Henriques, R. N., & Moreira, A. C. (2021). Challenges of the Internationalization Process: A Case Study of a Knowledge-Intensive Service Company. In A. Moreira (Ed.), Cases on Internationalization Challenges for SMEs (pp. 65-82). IGI Global. https://doi.org/10.4018/978-1-7998-4387-0.ch004

Chicago

Carlos, Carolina Teixeira, et al. "Challenges of the Internationalization Process: A Case Study of a Knowledge-Intensive Service Company." In Cases on Internationalization Challenges for SMEs, edited by António Carrizo Moreira, 65-82. Hershey, PA: IGI Global, 2021. https://doi.org/10.4018/978-1-7998-4387-0.ch004

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Abstract

This chapter analyzes the internationalization strategy of a Portuguese knowledge-based service firm. It is based on a case study and the main objective is to discuss what internationalization theory best explains the company's internationalization strategy. The literature reviews the main internationalization patterns—Uppsala model, born globals, born again globals, and born regionals—so that a comparison of the main characteristics of each theory is discussed and analyzed. At the end of the chapter, a table summarizes the main characteristics of the internationalization process of each model presented. The case study is based on the analysis of both primary data from the firm and data obtained from an interview obtained with the CEO.

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