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Method for Aligning Information Technology Resources to the Knowledge Management of an Organization

Method for Aligning Information Technology Resources to the Knowledge Management of an Organization

J. Osvaldo De Sordi, J. Contador
Copyright: © 2007 |Pages: 20
ISBN13: 9781599040813|ISBN10: 1599040816|ISBN13 Softcover: 9781616927585|EISBN13: 9781599040837
DOI: 10.4018/978-1-59904-081-3.ch010
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MLA

Osvaldo De Sordi, J., and J. Contador. "Method for Aligning Information Technology Resources to the Knowledge Management of an Organization." Strategies for Information Technology and Intellectual Capital: Challenges and Opportunities, edited by Luiz Antonio Joia , IGI Global, 2007, pp. 148-167. https://doi.org/10.4018/978-1-59904-081-3.ch010

APA

Osvaldo De Sordi, J. & Contador, J. (2007). Method for Aligning Information Technology Resources to the Knowledge Management of an Organization. In L. Joia (Ed.), Strategies for Information Technology and Intellectual Capital: Challenges and Opportunities (pp. 148-167). IGI Global. https://doi.org/10.4018/978-1-59904-081-3.ch010

Chicago

Osvaldo De Sordi, J., and J. Contador. "Method for Aligning Information Technology Resources to the Knowledge Management of an Organization." In Strategies for Information Technology and Intellectual Capital: Challenges and Opportunities, edited by Luiz Antonio Joia , 148-167. Hershey, PA: IGI Global, 2007. https://doi.org/10.4018/978-1-59904-081-3.ch010

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Abstract

This chapter discusses and introduces a quantitative method for aligning information technology resources to the knowledge management of an organization whose purpose is to quantify the intensity of the available software functionalities, so as to maximize the benefits and minimize costs of the knowledge management process. Two important topics had to be developed for devising this method, whose results also are presented: the cycle of activities for an effective knowledge management and the description of functionalities, which may be implemented by means of software algorithms, with a potential to contribute to one or more process activities of knowledge management. The most important thing to emphasize about the method proposed herein is its capacity of aligning investments in information technology resources to the organization’s knowledge management process and the capacity of defining priorities for investments in software functionalities and proper algorithms for knowledge management.

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