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An E-Government Portal Maturity Model: A Detailed View and Web-Based Tool

An E-Government Portal Maturity Model: A Detailed View and Web-Based Tool

Laila Cheikhi, Abdoullah Fath-Allah, Rafa E. Al-Qutaish, Ali Idri, Alain Abran
Copyright: © 2023 |Pages: 56
ISBN13: 9781668438336|ISBN10: 166843833X|ISBN13 Softcover: 9781668438343|EISBN13: 9781668438350
DOI: 10.4018/978-1-6684-3833-6.ch002
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MLA

Cheikhi, Laila, et al. "An E-Government Portal Maturity Model: A Detailed View and Web-Based Tool." Impact of Digital Twins in Smart Cities Development, edited by Ingrid Vasiliu-Feltes, IGI Global, 2023, pp. 24-79. https://doi.org/10.4018/978-1-6684-3833-6.ch002

APA

Cheikhi, L., Fath-Allah, A., Al-Qutaish, R. E., Idri, A., & Abran, A. (2023). An E-Government Portal Maturity Model: A Detailed View and Web-Based Tool. In I. Vasiliu-Feltes (Ed.), Impact of Digital Twins in Smart Cities Development (pp. 24-79). IGI Global. https://doi.org/10.4018/978-1-6684-3833-6.ch002

Chicago

Cheikhi, Laila, et al. "An E-Government Portal Maturity Model: A Detailed View and Web-Based Tool." In Impact of Digital Twins in Smart Cities Development, edited by Ingrid Vasiliu-Feltes, 24-79. Hershey, PA: IGI Global, 2023. https://doi.org/10.4018/978-1-6684-3833-6.ch002

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Abstract

E-government portals are now playing an important role in facilitating citizens' lives by executing services at any time and from any location. Such a way of providing services results in great benefits for citizens and agencies, particularly within the COVID-19 pandemic context. Over the past few years, a number of best practices have been identified for designing and developing e-government portals but have been documented piecewise across the literature. A key approach to facilitating access to such best practices is their integration into a structured maturity model tailored to a domain of application. A digital twin is a digital representation of a physical object or system. However, data from the e-government, which is a part of what is called smart city, can be transferred to a digital twin to work with other data from other systems, such as IoT systems. Thus, these insights can be used to make better decisions.

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