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Multipath Serially-Mediating Mechanisms of Employee Attitudes and Behaviors: Socially Intelligent Leadership and Organizational Performance

Multipath Serially-Mediating Mechanisms of Employee Attitudes and Behaviors: Socially Intelligent Leadership and Organizational Performance

Anastasia A. Katou, Mohinder Chand Dhiman, Anastasia Vayona, Maria Gianni
Copyright: © 2024 |Pages: 22
ISBN13: 9798369319024|ISBN13 Softcover: 9798369347010|EISBN13: 9798369319031
DOI: 10.4018/979-8-3693-1902-4.ch001
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MLA

Katou, Anastasia A., et al. "Multipath Serially-Mediating Mechanisms of Employee Attitudes and Behaviors: Socially Intelligent Leadership and Organizational Performance." Leveraging AI and Emotional Intelligence in Contemporary Business Organizations, edited by Dipanker Sharma, et al., IGI Global, 2024, pp. 1-22. https://doi.org/10.4018/979-8-3693-1902-4.ch001

APA

Katou, A. A., Dhiman, M. C., Vayona, A., & Gianni, M. (2024). Multipath Serially-Mediating Mechanisms of Employee Attitudes and Behaviors: Socially Intelligent Leadership and Organizational Performance. In D. Sharma, B. Bhardwaj, & M. Dhiman (Eds.), Leveraging AI and Emotional Intelligence in Contemporary Business Organizations (pp. 1-22). IGI Global. https://doi.org/10.4018/979-8-3693-1902-4.ch001

Chicago

Katou, Anastasia A., et al. "Multipath Serially-Mediating Mechanisms of Employee Attitudes and Behaviors: Socially Intelligent Leadership and Organizational Performance." In Leveraging AI and Emotional Intelligence in Contemporary Business Organizations, edited by Dipanker Sharma, Bhawana Bhardwaj, and Mohinder Chand Dhiman, 1-22. Hershey, PA: IGI Global, 2024. https://doi.org/10.4018/979-8-3693-1902-4.ch001

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Abstract

This research employs the social exchange theory within a macro-external context to conduct a theoretical and empirical examination of the relationship between socially intelligent leadership and organizational performance. It explores, through multipath serially mediating mechanisms, the employee attitudes (reflected on employee motivation and organizational commitment) and employee behaviors (reflected on work engagement and organizational citizen behavior). The hypotheses of the study were tested using structural equation modelling based on data collected from 657 employees within 99 SMEs located in Greece. The analysis confirms the positive yet varying effects of the associated partial and serial mediating mechanisms. Specifically, the mediating mechanism through organizational commitment and work engagement demonstrates a stronger impact of socially intelligent leadership on organizational performance compared to the other mediating pathways. The research and practical implications are also discussed.

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