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Embracing Technological Advancements: A Futuristic Approach to Hospitality Management

Embracing Technological Advancements: A Futuristic Approach to Hospitality Management

Baljit Kaur, Sanjeev Kumar Kumar Saxena
Copyright: © 2024 |Pages: 20
ISBN13: 9798369319789|ISBN13 Softcover: 9798369348314|EISBN13: 9798369319796
DOI: 10.4018/979-8-3693-1978-9.ch012
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MLA

Kaur, Baljit, and Sanjeev Kumar Kumar Saxena. "Embracing Technological Advancements: A Futuristic Approach to Hospitality Management." Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality, edited by Sanjeev Kumar, et al., IGI Global, 2024, pp. 257-276. https://doi.org/10.4018/979-8-3693-1978-9.ch012

APA

Kaur, B. & Saxena, S. K. (2024). Embracing Technological Advancements: A Futuristic Approach to Hospitality Management. In S. Kumar, M. Talukder, & A. Pego (Eds.), Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality (pp. 257-276). IGI Global. https://doi.org/10.4018/979-8-3693-1978-9.ch012

Chicago

Kaur, Baljit, and Sanjeev Kumar Kumar Saxena. "Embracing Technological Advancements: A Futuristic Approach to Hospitality Management." In Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality, edited by Sanjeev Kumar, Mohammad Badruddoza Talukder, and Ana Pego, 257-276. Hershey, PA: IGI Global, 2024. https://doi.org/10.4018/979-8-3693-1978-9.ch012

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Abstract

The chapter delves into futuristic trends in hospitality, propelled by artificial intelligence (AI), the internet of things (IoT), and blockchain. AI drives personalized guest interactions, IoT enables smart hotels, and blockchain ensures security. Data analytics personalize experiences, VR/AR engage guests, while contactless services address pandemic concerns. Sustainability aligns with eco-consciousness, and cybersecurity safeguards guest data. Embracing innovation is imperative for thriving in the evolving hospitality landscape.

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