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A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper

A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper

Carina Ihlström Eriksson, Jesper Svensson
Copyright: © 2010 |Pages: 36
ISBN13: 9781615209675|ISBN10: 1615209670|EISBN13: 9781615209682
DOI: 10.4018/978-1-61520-967-5.ch089
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MLA

Ihlström Eriksson, Carina, and Jesper Svensson. "A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper." Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, IGI Global, 2010, pp. 1436-1471. https://doi.org/10.4018/978-1-61520-967-5.ch089

APA

Ihlström Eriksson, C. & Svensson, J. (2010). A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper. In I. Management Association (Ed.), Electronic Services: Concepts, Methodologies, Tools and Applications (pp. 1436-1471). IGI Global. https://doi.org/10.4018/978-1-61520-967-5.ch089

Chicago

Ihlström Eriksson, Carina, and Jesper Svensson. "A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper." In Electronic Services: Concepts, Methodologies, Tools and Applications, edited by Information Resources Management Association, 1436-1471. Hershey, PA: IGI Global, 2010. https://doi.org/10.4018/978-1-61520-967-5.ch089

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Abstract

We have studied the pre-adoption phase of the e-newspaper, i.e. a newspaper published with e-paper technology. The research question of this article is: In what way can a user centered innovation process contribute to identifying key values in mobile innovations? The aim of this article is threefold: firstly, to identify key values for the e-newspaper, secondly, to examine the intention to adopt a new possible innovation and thirdly, to explore user centered design processes ability to capture user values early in the innovation process. We have identified seven key user values: mobility, availability, personalization, usability, interactivity, readability and environment. Furthermore, we found that surprisingly many would consider exchanging their traditional newspaper with an e-newspaper in the future, indicating that the e-newspaper have a fair chance of becoming an important innovation. Finally, we propose a four phase model for identifying user values in a pre-adoption phase of an innovation.

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