MLA
Antonova, Albena. "Service Science, Value Creation, and Sustainable Development: Understanding Service-Based Business Models for Sustainable Future." Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods, edited by N. Delener, IGI Global, 2012, pp. 157-169. https://doi.org/10.4018/978-1-4666-0077-5.ch010
APA
Antonova, A. (2012). Service Science, Value Creation, and Sustainable Development: Understanding Service-Based Business Models for Sustainable Future. In N. Delener (Ed.), Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods (pp. 157-169). IGI Global. https://doi.org/10.4018/978-1-4666-0077-5.ch010
Chicago
Antonova, Albena. "Service Science, Value Creation, and Sustainable Development: Understanding Service-Based Business Models for Sustainable Future." In Service Science Research, Strategy and Innovation: Dynamic Knowledge Management Methods, edited by N. Delener, 157-169. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0077-5.ch010
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