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Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective

Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective

Yu-Che Chen, Richard Knepper
Copyright: © 2008 |Pages: 23
ISBN13: 9781599046549|ISBN10: 1599046547|ISBN13 Softcover: 9781616926816|EISBN13: 9781599046563
DOI: 10.4018/978-1-59904-654-9.ch017
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MLA

Chen, Yu-Che, and Richard Knepper. "Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective." Developing Successful ICT Strategies: Competitive Advantages in a Global Knowledge-Driven Society, edited by Hakikur Rahman, IGI Global, 2008, pp. 334-356. https://doi.org/10.4018/978-1-59904-654-9.ch017

APA

Chen, Y. & Knepper, R. (2008). Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective. In H. Rahman (Ed.), Developing Successful ICT Strategies: Competitive Advantages in a Global Knowledge-Driven Society (pp. 334-356). IGI Global. https://doi.org/10.4018/978-1-59904-654-9.ch017

Chicago

Chen, Yu-Che, and Richard Knepper. "Digital Government Development Strategies: Lessons for Policy Makers from a Comparative Perspective." In Developing Successful ICT Strategies: Competitive Advantages in a Global Knowledge-Driven Society, edited by Hakikur Rahman, 334-356. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-654-9.ch017

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Abstract

Digital government has a better chance of success if it follows a well-articulated and sound strategy. Failures of digital government projects in terms of cost overrun, delay in delivery, and problems in implementation are the rule rather than the exception (Heeks, 1999). Having a sound strategy is considered as the first and most important step in securing the success of information technology projects (Fletcher, 1999). More importantly, a strategic master plan helps align information and communication technology investment and resource allocation with the objectives of organizations. If done properly, a strategic plan can help public organizations realize the full potential of an information technology investment.

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