Welcome to the InfoSci Platform
Reference Hub1
Civic Engagement via E-Government Portals: Information, Transactions, and Policy-Making

Civic Engagement via E-Government Portals: Information, Transactions, and Policy-Making

Yu-Che Chen, Daniela Dimitrova
Copyright: © 2008 |Pages: 25
ISBN13: 9781599049137|ISBN10: 1599049139|ISBN13 Softcover: 9781616926830|EISBN13: 9781599049571
DOI: 10.4018/978-1-59904-913-7.ch009
Cite Chapter Cite Chapter

MLA

Chen, Yu-Che, and Daniela Dimitrova. "Civic Engagement via E-Government Portals: Information, Transactions, and Policy-Making." E-Government Research: Policy and Management, edited by Donald Norris, IGI Global, 2008, pp. 205-229. https://doi.org/10.4018/978-1-59904-913-7.ch009

APA

Chen, Y. & Dimitrova, D. (2008). Civic Engagement via E-Government Portals: Information, Transactions, and Policy-Making. In D. Norris (Ed.), E-Government Research: Policy and Management (pp. 205-229). IGI Global. https://doi.org/10.4018/978-1-59904-913-7.ch009

Chicago

Chen, Yu-Che, and Daniela Dimitrova. "Civic Engagement via E-Government Portals: Information, Transactions, and Policy-Making." In E-Government Research: Policy and Management, edited by Donald Norris, 205-229. Hershey, PA: IGI Global, 2008. https://doi.org/10.4018/978-1-59904-913-7.ch009

Export Reference

Mendeley
Favorite

Abstract

This exploratory study examines civic engagement with e-government via Web sites. It provides an analytical framework that integrates both the supply and demand sides of citizen interaction with e-government. In modeling three dimensions of online civic engagement (government information access, service transactions, and contributing to government policy-making processes), the study framework incorporates a number of variables, including political activism, civic involvement, perceived benefits and difficulties, information channels, and demographic characteristics. Based on a national sample of Internet users, the study highlights the importance of the supply side (availability of e-government) for promoting civic engagement. Furthermore, political activism is found to be positively related to accessing government policy information and contributing to policy-making processes. The study results also confirm the significant impact of perceived benefits in fostering online civic engagement. Future research can benefit from this study by utilizing a more comprehensive model, treating various dimensions of online engagement separately, and conducting an in-depth analysis of the elements of perceived benefits.

Request Access

You do not own this content. Please login to recommend this title to your institution's librarian or purchase it from the IGI Global bookstore.