Enterprise Resource Planning Implementation in an Institution of Higher Learning: A Case Study of Drummond University

Enterprise Resource Planning Implementation in an Institution of Higher Learning: A Case Study of Drummond University

Randall B. Hayes (Central Michigan University, USA) and Kathleen M. Utecht (Sam Houston State University, USA)
Copyright: © 2009 |Pages: 14
DOI: 10.4018/jcit.2009040104
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Abstract

Enterprise Resource Planning (ERP) software systems are implemented in major corporations because of their unique design which enables the integration of information across the functional areas of a business. Implementations of ERP software, such as SAP or Oracle, are most commonly documented in the manufacturing sector. This case study, however, describes the implementation of ERP in an institution of higher learning. In particular, issues pertaining to implementing SAP in a university structure, measuring the return on an ERP investment in an educational institution, and managing organizational change are discussed.

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