Evaluating the User Interface and Usability Approaches for E-Learning Systems

Evaluating the User Interface and Usability Approaches for E-Learning Systems

Jehad Saad Alqurni
DOI: 10.4018/IJITWE.333638
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Abstract

E-learning offers an experience that is not constrained by time or geography. Owing to the advancements in technology and accessible computing, users have several ways to interact with e-learning programs. Therefore, usability approaches are crucial for the success of an e-learning application or a website. This study investigates various user-interface usability evaluation methods (UEM) and distribution of e-learning web-based applications, such as Moodle, Blackboard, Learning Management System (LMS), Zoom, Google Classroom, Facebook, and other online programs that exist for online education. To evaluate the usability features of online educational apps and websites, including their effectiveness and usability for students, a survey was conducted to collect responses on online education.
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Introduction

Technology has transformed education, with e-learning systems offering flexible and convenient study. However, user interface and usability strategies greatly impact these systems' success (Alshehri et al., 2019; Hussain & Mkpojiogu, 2016). An easy-to-use interface and good usability can improve learning and engagement. In this study work, the authors examine e-learning system user interface and usability approaches to find the most effective and modern methods. The COVID-19 epidemic has made remote learning the norm, making e-learning systems more widespread (Hussain et al., 2015; Nakamura et al., 2017).

Thus, best practices for creating e-learning interfaces and usability strategies to enhance learning outcomes are essential. Effective e-learning system user interface design requires a visually appealing and easy-to-use interface (Alghabban & Hendley, 2022; Nakamura et al., 2017). Modern methods like responsive design, which adapts to different screen sizes and devices, improve user experience. Multimedia components like films, interactive graphics, and animations can also improve learner engagement. E-learning system effectiveness is also assessed using usability testing. Automatic usability testing uses automated techniques to imitate user interactions and provide objective feedback to evaluate the interface's usability (Alghabban & Hendley, 2022; Onacan & Erturk, 2016). This method can reduce evaluation time and identify and fix usability concerns. Interface design for e-learning systems should also include accessibility and inclusion. Features like text-to-speech, font size adjustments, and color contrast can make these systems more accessible to learners of diverse abilities and styles.

Usability is vital to software development and determines system success and user happiness. Software usability research and trends must be understood as technology evolves. This research study (Almazroi, 2021) collects recent software usability studies and displays the most prevalent methodology and datasets. This goal was achieved by searching six major research databases for 9,874 research publications. After careful screening, 62 primary studies were chosen using evidence. This research is based on these primary investigations, which illuminate software usability. Experimental and theoretical validations were used in the selected papers, with experiments being the most common. Usability studies are particularly common in web, software development, and mobile apps, reflecting their expanding importance in the software business. This research paper uses a systematic mapping study to provide a comprehensive overview of software usability studies, highlighting current methodologies and offering researchers and practitioners valuable insights and directions for future research (Kumar et al., 2022).

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