IS Management Issues in Kuwait: Dimensions and Implementations

IS Management Issues in Kuwait: Dimensions and Implementations

Abdulridha Alshawaf (Kuwait University, Kuwait) and William H. DeLone (American University, USA)
Copyright: © 2002 |Pages: 9
DOI: 10.4018/jgim.2002070105
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Abstract

Surveys of IS management issues play a valuable role in identifying important topics for IS research and in identifying important areas for IS management attention. However, researchers and practitioners should be careful how they report and interpret the results of IS issues surveys. Survey studies’ reporting the rankings of individual IS issues for specific geographical regions can be misleading. This study interviewed 62 IS managers from Kuwait regarding the relative importance of 25 IS management issues. Results confirm the presence of seven underlying IS management issue dimensions. The top two ranked factor dimensions are 1) the effective management of IS resources (e.g., data, networks and applications) and 2) managers’ knowledge of IS. This study’s issue factors differ from those found in earlier studies in the Gulf region and Taiwan. These results indicate that senior IS managers in different countries focus on different management areas based on local conditions and practices.

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