The Past as the Future of Emergency Preparedness and Management

The Past as the Future of Emergency Preparedness and Management

Murray Turoff (New Jersey Institute of Technology, USA), Starr Roxanne Hiltz (New Jersey Institute of Technology, USA), Connie White (New Jersey Institute of Technology, USA), Linda Plotnick (New Jersey Institute of Technology, USA), Art Hendela (New Jersey Institute of Technology, USA) and Xiang Yoa (New Jersey Institute of Technology, USA)
DOI: 10.4018/jiscrm.2009010102
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Abstract

Emergency preparedness, planning, and response suffer from shortcomings that impede the potential for effectiveness. In this article, we provide an overview of Emergency Preparedness and Management that is based upon our research, including insights into the shortcomings of current practices, a discussion of relevant theories (e.g., High Reliability Organizations, muddling through) and recommendations to promote more effective planning, management, and response. Our recommendations include system support for the principles of High Reliability Organizations and muddling through, rethinking risk analysis to have a longer-term view and reflect more than just monetary loss, creating ways to better inform and involve the public, and encouraging collaboration and collective intelligence through such means as a dynamic Delphi voting system.

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