My Top 10 Lessons on Lessons Learned Systems

My Top 10 Lessons on Lessons Learned Systems

Jay Liebowitz (Johns Hopkins University, USA)
DOI: 10.4018/jskd.2009010102
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In view of recent interest in lessons learned information systems, I thought it may be helpful to discuss some lessons learned about lessons learned systems. Part of my knowledge stems from being actively involved in the testing, operations & maintenance, and future development of the agency-wide NASA LLIS (Lessons Learned Information System—now called NASA Engineering Network; http://ildp1.nasa. gov/offices/oce/llis/home/), when I was the Knowledge Management Officer at NASA Goddard.

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