MLA
Song, Wei. "Achieving Competitive Advantage through Innovation: The Case of the Shanghai Supermarket." Knowledge Management and Drivers of Innovation in Services Industries, edited by Patricia Ordóñez de Pablos and Miltiadis D. Lytras, IGI Global, 2012, pp. 77-94. https://doi.org/10.4018/978-1-4666-0948-8.ch008
APA
Song, W. (2012). Achieving Competitive Advantage through Innovation: The Case of the Shanghai Supermarket. In P. Ordóñez de Pablos & M. Lytras (Eds.), Knowledge Management and Drivers of Innovation in Services Industries (pp. 77-94). IGI Global. https://doi.org/10.4018/978-1-4666-0948-8.ch008
Chicago
Song, Wei. "Achieving Competitive Advantage through Innovation: The Case of the Shanghai Supermarket." In Knowledge Management and Drivers of Innovation in Services Industries, edited by Patricia Ordóñez de Pablos and Miltiadis D. Lytras, 77-94. Hershey, PA: IGI Global, 2012. https://doi.org/10.4018/978-1-4666-0948-8.ch008
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