Action Research: Helping Organizations to Change

Action Research: Helping Organizations to Change

Enid Mumford (Manchester Business School, UK)
Copyright: © 2001 |Pages: 32
DOI: 10.4018/978-1-930708-06-8.ch003
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Abstract

This chapter has been written to provide some guidance to researchers who wish to be actively associated with assisting change taking place in the organizations that they are studying. This means that they will not be detached observers interested only in observation and documentation, but will take on a role as a facilitator of the change process. This can be done through advice to management, in which case the researcher is operating in a manner similar to a consultant, but it can also be done more democratically. My own approach, which has been developed over many years, is to assist the future users of any new system, together with those who will be affected by its use, to play an important role in the systems design process. This role can take different forms but usually incorporates the design of the organizational structures that will surround new technology. Many groups have now become designers of their own systems ranging from clerks, salespeople and technologists to senior managers.

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Table of Contents
Eileen M. Trauth
Chapter 1
Eileen M. Trauth
In this introductory chapter I set the stage for the remaining chapters by discussing factors that influence the choice of qualitative methods for... Sample PDF
The Choice of Qualitative Methods in IS Research
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Chapter 2
Eleanor Wynn
While qualitative research can be analytic, rational and positivist (Myers ongoing), it tends to be associated within IS with more relativistic... Sample PDF
Mobius Transitions in the Dilemma of Legitimacy
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Chapter 3
Enid Mumford
This chapter has been written to provide some guidance to researchers who wish to be actively associated with assisting change taking place in the... Sample PDF
Action Research: Helping Organizations to Change
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Chapter 4
Ulrike Schultze
To do fieldwork apparently requires some of the instincts of an exile, for the fieldworker typically arrives at the place of study without much of... Sample PDF
Reflexive Ethnography in Information Systems Research
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Chapter 5
Cathy Urquhart
The purpose of this chapter is to explore the practical and philosophical issues of applying the grounded theory approach to qualitative research in... Sample PDF
An Encounter with Grounded Theory: Tackling the Practical and Philosophical Issues
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Chapter 6
Dubravka Cecez-Kecmanovic
Critical information systems (IS) research denotes a critical process of inquiry that seeks to achieve emancipatory social change by going beyond... Sample PDF
Doing Critical IS Research: The Question of Methodology
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Chapter 7
Steve Sawyer
Through this chapter I make two contributions. First, I provide both conceptual guidance and practical advice for information systems (IS) scholars... Sample PDF
Analysis by Long Walk: Some Approaches to the Synthesis of Multiple Sources of Evidence
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Chapter 8
Richard Baskerville
the goal of this chapter is to define and analyze these risks and to discuss their practical effects. An understanding and awareness of the risks... Sample PDF
Conducting Action Research: High Risk and High Reward in Theory and Practice
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Chapter 9
Heinz K. Klein, Michael D. Myers
Given the increase in the number of interpretive research articles being published in IS today, we believe it is timely to develop and explain a... Sample PDF
A Classification Scheme for Interpretive Research in Information Systems
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Chapter 10
Allen S. Lee
A conventional “trends” chapter on qualitative research in information systems (IS) would review the state of the art (the methods and findings) of... Sample PDF
Challenges to Qualitative Researchers in Information Systems
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Chapter 11
Eileen M. Trauth
This book is about the use of qualitative methods in the conduct of information systems research. As the title suggests, it is concerned both with... Sample PDF
Choosing Qualitative Methods in IS Research: Lessons Learned
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About the Authors