Adoption and Implementation of IT Governance: Cases from Australian Higher Education

Adoption and Implementation of IT Governance: Cases from Australian Higher Education

Jyotirmoyee Bhattacharjya (The University of Sydney, Australia) and Vanessa Chang (Curtin University of Technology, Australia)
DOI: 10.4018/978-1-60566-008-0.ch004
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Abstract

This chapter introduces key IT governance concepts and industry standards and explores their adoption and implementation in the higher education environment. It shows that IT governance processes, structures and relational mechanisms adopted by these institutions generate value through improvements in a number of key focus areas for IT management. It is hoped that the study will inform both practitioners and researchers and lead to a better understanding of the relationship between IT governance structures, processes and relational mechanisms and business benefits.
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Background

Corporate and IT Governance

Corporate governance has become increasingly important worldwide, especially in the wake of the Enron and MCI WorldCom incidents in the US. The Australian Stock Exchange Corporate Governance Council defines corporate governance as “... the system by which companies are directed and managed. It influences how the objectives of the company are set and achieved, how risk is monitored and assessed, and how performance is optimised” (ASX, 2003). IT governance has increasingly become a key area of concern under the umbrella of corporate governance because of the pervasive influence of information systems and the associated technology infrastructure in every area of an organization’s activities. The IT Governance Institute describes IT governance as being an integral part of the corporate governance which consists of “the leadership and organizational structures and processes that ensure an organization’s IT sustains and extends the organization’s strategy and objectives” (ITGI, 2003).

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