Aligning Business Processes with Enterprise Service Computing Infrastructure

Aligning Business Processes with Enterprise Service Computing Infrastructure

Wei Zhao (University of Alabama at Birmingham, USA), Jun-Jang Jeng (IBM T.J. Watson Research, USA), Lianjun An (IBM T.J. Watson Research, USA), Fei Cao (University of Alabama at Birmingham, USA), Barret R. Bryant (University of Alabama at Birmingham, USA), Rainer Hauser (IBM Zurich Research, Switzerland) and Tao Tao (IBM T.J. Watson Research, USA)
Copyright: © 2007 |Pages: 33
DOI: 10.4018/978-1-59904-180-3.ch002
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Abstract

Multisourced and federated business operations and IT services are the backbone of today’s enterprise. However, in most companies, there exists a natural gap and disconnection between the decision and evaluation at the business level and the execution and metrics at the IT level. This disconnection can lead to end-user dissatisfaction, diminished profit, and missed business objectives. In this chapter, we study the problem of this disconnection and provide the following frameworks and techniques toward bridging the gap: (a) We provide a model-transformation framework that effectively transforms business-level decisions documented as businessprocess models into IT-level executable representations based on service-oriented infrastructure, (b) a framework is described that is able to monitor and synthesize IT-level performance and metrics to meet service-level agreements between business management and end users, and (c) techniques and experiments are discussed that enable dynamic adaptation of IT infrastructure according to business decision changes.

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Table of Contents
Acknowledgments
Robin Qiu
Chapter 1
Robin G. Qiu
In this information era, both business and living communities are truly IT driven and service oriented. As the globalization of the world economy... Sample PDF
Information Technology as a Service
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Chapter 2
Wei Zhao, Jun-Jang Jeng, Lianjun An, Fei Cao, Barret R. Bryant, Rainer Hauser, Tao Tao
Multisourced and federated business operations and IT services are the backbone of today’s enterprise. However, in most companies, there exists a... Sample PDF
Aligning Business Processes with Enterprise Service Computing Infrastructure
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Chapter 3
Jan vom Brocke
This chapter addresses service-oriented information systems from a management perspective. It is evident that running a service-oriented enterprise... Sample PDF
Service Portfolio Measurment (SPM): Assessing Financial Performance of Service-Oriented Information Systems
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Chapter 4
Raghvinder S. Sangwan
In an era of global economy, an enterprise must demonstrate agility in order to stay competitive. Agility requires continuous monitoring of the... Sample PDF
Requirements Engineering for Integrating the Enterprise
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Chapter 5
Dickson K.W. Chiu, S.C. Cheung, Ho-fung Leung
In a service-oriented enterprise, the professional workforce such as salespersons and support staff tends to be mobile with the recent advances in... Sample PDF
Mobile Workforce Management in a Service-Oriented Enterprise: Capturing Concepts and Requirements in a Multi-Agent Infrastructure
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Chapter 6
Marten van Sinderen, João Paulo Andrade Almeida, Luís Ferreira Pires, Dick Quartel
This chapter aims at characterizing the concepts that underlie a model-driven service-oriented approach to the design of enterprise applications.... Sample PDF
Designing Enterprise Applications Using Model-Driven Service-Oriented Architectures
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Chapter 7
Jean-Jacques Dubray
The Web, as a ubiquitous distributed computing platform, has changed dramatically the way we build information systems, evolving from monolithic... Sample PDF
A Composite Application Model for Building Enterprise Information Systems in a Connected World
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Chapter 8
Xiang Gao, Jen-Yao Chung
In this chapter we present a three-point service-oriented conceptual design and modeling methodology for Web-service composition based on the... Sample PDF
Three-Point Service-Oriented Design and Modeling Methodology for Web Services Composition
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Chapter 9
Sushant Goel, Rajkumar Buyya
Effective data management in today’s competitive enterprise environment is an important issue. Data is information, and information is knowledge.... Sample PDF
Data Replication Strategies in Wide-Area Distributed Systems
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Chapter 10
Yuhong Yan, Matthias Klein
Web services and ebXML are modern integration technologies that represent the latest developments in the line of middleware technologies and... Sample PDF
Web Services vs. ebXML: An Evaluation of Web Servicesand ebXML for E-Business Applications
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Chapter 11
Zhijun Zhang
The advancement of technologies to connect people and objects anywhere has provided many opportunities for enterprises. This chapter will review the... Sample PDF
Leveraging Pervasive and Ubiquitous Service Computing
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Chapter 12
Jia Zhang, Carl K. Chang, Seong W. Kim
The emerging paradigm of Web services opens a new way of engineering enterprise Web applications via rapidly developing and deploying Web... Sample PDF
A Petri Net-Based Specification Model Towards Verifiable Service Computing
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Chapter 13
Mariagrazia Dotoli, Maria Pia Fanti, Carlo Meloni, Mengchu Zhou
This chapter proposes a three-level decision-support system (DSS) for integrated e-supply-chains (IESCs) network design and reconfiguration based on... Sample PDF
Service Computing for Design and Reconfiguration of Intgrated E-Supply Chains
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Chapter 14
Ehap H. Sabri
This chapter explains the best practice in implementing e-business Technologies to achieve business cost reduction and business agility. Many... Sample PDF
Best Practices in Leveraging E-Business Technologies to Achieve Business Agility
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Chapter 15
Zakaria Maamar
This chapter presents two research projects applying context in Web services. A Web service is an accessible application that other applications and... Sample PDF
Concepts and Operations of Two Research Projects on Web Services and Context at Zayed University
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About the Authors