MLA
Jiao, Jianxin, et al. "Analytical Customer Requirement Analysis Based on Data Mining." Business Applications and Computational Intelligence, edited by Kevin Voges and Nigel Pope, IGI Global, 2006, pp. 227-247. https://doi.org/10.4018/978-1-59140-702-7.ch012
APA
Jiao, J., Zhang, Y., & Helander, M. (2006). Analytical Customer Requirement Analysis Based on Data Mining. In K. Voges & N. Pope (Eds.), Business Applications and Computational Intelligence (pp. 227-247). IGI Global. https://doi.org/10.4018/978-1-59140-702-7.ch012
Chicago
Jiao, Jianxin, Yiyang Zhang, and Martin Helander. "Analytical Customer Requirement Analysis Based on Data Mining." In Business Applications and Computational Intelligence, edited by Kevin Voges and Nigel Pope, 227-247. Hershey, PA: IGI Global, 2006. https://doi.org/10.4018/978-1-59140-702-7.ch012
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