Auditing Quality is Quality Auditing

Auditing Quality is Quality Auditing

Bart van Lodensteijn (Computer Aided Logistics, Spain)
Copyright: © 2000 |Pages: 27
DOI: 10.4018/978-1-878289-75-9.ch008
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One of the objectives of a chapter or book title can be the subject, or it can unveil the opposite: the title is the subject of its own objectives, a title can also dance. Words, phrases, auditing and quality are dances, and trying to explain something as clear and simple as ‘Auditing Quality is Quality Auditing’ can be vague and difficult. Quality of information will be described here from several absolute and relative points of views. These points of view should be considered first before starting a reengineering process like the ISO norms or TQM concepts. Described will be the IS Auditor’s role in this process. The process itself here is the one that should be executed before even thinking of ISO and TQM. Besides those points of view to determine quality of information, an Information Systems Process Matrix is included in this chapter as a tool or guidance to distinguish organization and technical environments in defining the Information Systems Processes. This chapter should make clear that quality systems are implemented according to good defined business and control objectives; it should make clear that the IS Auditor’s role in this process is required and that the IS Auditor can prevent implementations made for the wrong reasons.

Complete Chapter List

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Table of Contents
Mario Piattini
Chapter 1
Rafael Rodriguez
The challenge of information system auditing, as it is known nowadays, is a consequence of a most important current trend, namely the change from an... Sample PDF
Basic Concepts of Information Systems Auditing
Chapter 2
Jane Fedorowicz, Ulric J. Gelinas
In 1996, the Information Systems Audit and Control Foundation (ISACF) published Control Objectives for Information and Related Technology (COBIT)1.... Sample PDF
Adoption and Usage Patterns of a Framework for IT Control and Audit
Chapter 3
ICT Security Auditing  (pages 38-66)
Arturo Ribagorda, Jose M. Sierra
There is no doubt about the essential role that information plays in current society. Furthermore, it looks certain that this role will be more... Sample PDF
ICT Security Auditing
Chapter 4
Francisco Ruiz, Mario Piattini, Macario Polo, Coral Calero
Whereas hardware technology has been developed with considerable speed, software technology has suffered from a historical delay in the elaboration... Sample PDF
Audit of Software Maintenance Process
Chapter 5
Auditing Data Warehouses  (pages 109-147)
Jose A. Rodero, Mario Piattini
The need to have a separate database in order to support the decision process was first recognized at the beginning of the 1970s (Sprague and... Sample PDF
Auditing Data Warehouses
Chapter 6
Miguel Angel Davara
According to Professor Davara1, we could state that the information technology (i.e., the science of the automatic treatment of information)... Sample PDF
Information Technology Audit: Legal Aspects
Chapter 7
Juan Garbajosa, Pedro Pablo Alarcon
Data has become one of the most valuable assets in corporations as a result of information technology evolution. To run businesses satisfactorily... Sample PDF
Framing Database Audit of ISO/IEC 12207 Software Life Cycle Processes
Chapter 8
Bart van Lodensteijn
One of the objectives of a chapter or book title can be the subject, or it can unveil the opposite: the title is the subject of its own objectives... Sample PDF
Auditing Quality is Quality Auditing
Chapter 9
Jose Luis Lucero
All the processes carried out in most organizations are liable to be audited so that they allow more confidence in the organization itself and/or in... Sample PDF
Function Point Metric Auditing
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