Between Individuals and Teams: Human Resource Management in the Software Sector

Between Individuals and Teams: Human Resource Management in the Software Sector

Pat Finnegan (University College Cork, Ireland) and John Murray (Deloitte & Touche Tomhatsu, Ireland)
Copyright: © 2002 |Pages: 18
DOI: 10.4018/978-1-931777-10-0.ch010
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As the software engineering field has developed, much attention has focused on improving the associated technology and processes. Comparatively little thought has been given to the issue of human resource management. Some see it as central to productivity and software quality. However, little empirical research has explored the required nature of such management. This paper examines human resource management practices in the software industry in Ireland: An economy that is heavily dependent on the software sector, with a high level of foreign multinational investment. A survey of the 100 largest software organisations reveals the nature of human resource practices, and the relative unimportance attached to the management of human resources. Two of the organisations studied are selected as examples of preferred and poor practice, and more in-depth data was gathered from these companies. The authors consider that this comparative analysis reveals a difference that is central to the design of human resource strategies in the software sector: One company managed software engineers as individuals within groups, while the other focused on the management of teams.

Complete Chapter List

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Table of Contents
Edward J. Szewczak , Coral R. Snodgrass
Chapter 1
Michael D. Myers, Felix B. Tan
Many IS scholars argue that global organizations need to understand cultural differences if they are to successfully deploy information technology.... Sample PDF
Beyond Models of National Culture in Information Systems Research
Chapter 2
Steve Clarke, Brian Lehaney
This paper is about determining the context and scope of an information systems study and choosing an intervention strategy based on the findings.... Sample PDF
Human-Centred Methods in Information Systems: Boundary Setting and Methodological Choice
Chapter 3
Brian Lehaney, Steve Clarke, Vikki Kimberlee, Sarah Spencer-Matthews
Information systems (IS) are growing in importance within the tourism industry, where one key application is database marketing. Evidence from the... Sample PDF
The Human Side of Information System Development: A Case of an Intervention at a British Visitor Attraction
Chapter 4
Qiyang Chen, Vinai Sharma
This paper discusses the issues of human factors that affect interface design. It addresses the challenges that system analysts may face. It... Sample PDF
Human Factors in Interface Design: An Analytical Survey and Perspective
Chapter 5
Donaldo de Souza Dias
Data gathered from MBA students, undergraduate students in business administration and school students were utilized to test the motivation for... Sample PDF
Motivation for Using Information Technology
Chapter 6
Detmar Straub, Karen Loch, Roberto Evaristo, Elena Karahanna, Mark Srite
In reviewing the history of the conceptualization and measurement of “culture,” one quickly realizes that there is wide-ranging and contradictory... Sample PDF
Toward a Theory-Based Measurement of Culture
Chapter 7
Edward J. Szewczak
Personal information privacy is arguably the most important issue facing the growth and prosperity of the Internet, especially of e-commerce.... Sample PDF
Personal Information Privacy and Internet Technology
Chapter 8
Andrew Wenn
This chapter discusses the nature of information, the way it appears in everyday life. However, the way information is presented and discussed in... Sample PDF
The Everyday Practice of Information: Tales from the Field
Chapter 9
Trevor T. Moores, Frank H. Gregory
Soft Systems Methodology (SSM) is a general problem structuring approach that seeks to incorporate multiple stakeholder views in the analysis of a... Sample PDF
Cultural Problems in Applying SSM for IS Development
Chapter 10
Pat Finnegan, John Murray
As the software engineering field has developed, much attention has focused on improving the associated technology and processes. Comparatively... Sample PDF
Between Individuals and Teams: Human Resource Management in the Software Sector
Chapter 11
Jeimy J. Cano
Social construction of technological artifacts has been put forward by science sociologists as an alternative to understand how technology has been... Sample PDF
Theoretical Classification of Technological Frames: A Diagnostic Tool to Incorporate Information Technology into Organizations
Chapter 12
Adel M. Aladwani
This paper reports the results of a field study that investigated the relationship among organizational actions (management advocacy and internal... Sample PDF
Organizational Actions, Computer Attitudes and End-User Satisfaction in Public Organizations: An Empirical Study
Chapter 13
Laura Lally, Brian Garbushian
In today’s post-reengineering environment, jobs are often more complex on both operational and managerial levels. Employees must possess a greater... Sample PDF
Hiring in the Post-Reengineering Environment: A Study Using Situationally Conditioned Belief
Chapter 14
I. M. Jawahar, B. Elango
Research on the influence of attitudes toward computers and end user performance has reported inconsistent results. The inconsistent results, at... Sample PDF
The Effect of Attitudes, Goal Setting and Self-Efficacy on End User Performance
Chapter 15
Huub J.M. Ruel
The relationship between Advanced Information Technologies (AIT) and organization is complex. Several theories and approaches try to get grip on... Sample PDF
Getting the Spirit of Office Technologies! Does the Internal Organization Environment Support or Constrain?
Chapter 16
Claudia Orr, David Allen, Sandra Poindexter
Computer competency is no longer a skill to be learned only by students majoring in technology-related fields. All individuals in our society must... Sample PDF
The Effect of Individual Differences on Computer Attitudes: An Empirical Study
Chapter 17
A. C. Leonard
The effectiveness of IT departments and the value they are adding to their organizations in many cases are hampered by poor relationships between IT... Sample PDF
The Importance of Having a Multidimensional View of IT End-User Relationships for the Successful Restructuring of IT Departments
Chapter 18
Dianne Willis
Email has been with us now for a long time and is being increasingly adopted as a major communication tool in UK Higher Education establishments... Sample PDF
Computer Mediated Communication: The Power of Email as a Driver for Changing the Communication Paradigm
Chapter 19
Pieter Blignaut, Theo McDonald, Janse Tolmie
The attitude towards computer-related tasks, computer anxiety, and spatial visualization ability (SVA) of a group of first-year computer science... Sample PDF
The Influence of Experience, Culture and Spatial Visualization Ability on Users' Attitudes and Anxiety Towards Computer Use
Chapter 20
Stephen K. Probert
This paper describes research in progress on the philosophical concept of authenticity–used as a framing device for providing an interpretation of... Sample PDF
Ethics, Authenticity and Emancipation in Information Systems Development
Chapter 21
William Hutchinson, Matthew Warren
Decisions are based on information. The decision maker naturally assumes that it reflects reality. Yet data, which is used to create information, is... Sample PDF
Deception and Reality: A Challenge for the Information and Knowledge Management Function
Chapter 22
Elayne Coakes, Dianne Willis
This paper investigates the use of computer mediated communication (CMC) in colleges of further and higher education in the UK. Analysis is carried... Sample PDF
Computer Mediated Communication in Universities and Further Education Establishments: A Comparison of Use and Utility
Chapter 23
Sofiane Sahraoui
In a business environment characterized by digitization, globalization, mobility, workgroups, immediacy, and disintermediation (Tapscott, 1996)... Sample PDF
Rewarding Knowledge Workers: An Empirical Investigation of the Cognitive Effects of the Reward System on IT Planning Effectiveness
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